Cancellation & Refunds Policy

At Orbelique Ventures, we are committed to providing a smooth and reliable experience for every customer. As we primarily sell digital products, this Cancellation & Refunds Policy explains when cancellations and refunds may be available.

Order Cancellation

Orders for digital products may only be cancelled before payment has been successfully processed. Once payment is confirmed and access to the ebook has been granted, the order cannot normally be cancelled.

If you experience an issue during checkout or believe an order was placed in error, please contact our support team as soon as possible.

Refund Eligibility

Refund requests may be considered in the following circumstances:

• Duplicate payments for the same ebook.

• You were charged but did not receive access to your purchased ebook due to a technical issue that cannot be resolved.

• You received a different ebook from the one you purchased.

• An order was processed due to a verified system error.

Each request will be reviewed individually.

Non-Refundable Purchases

Refunds will generally not be provided where:

• You changed your mind after completing your purchase.

• You purchased the wrong ebook.

• You no longer require the ebook.

• You are dissatisfied with the content after successfully accessing or downloading the ebook, except where required by applicable law.

Requesting a Refund

To request a refund, please contact us within 7 days of your purchase and provide:

• Your order number

• The email address used for the purchase

• A description of the issue

Our support team will review your request and respond within a reasonable timeframe.

Approved Refunds

Where a refund is approved, it will be processed using the original payment method where possible. Processing times may vary depending on your bank or payment provider.

Policy Updates

We reserve the right to amend this policy at any time. Changes become effective once published on our website.