Delivery Policy

This Delivery Policy explains how digital products purchased from Orbelique Ventures are delivered to customers.

Digital Delivery

All products sold by Orbelique Ventures are digital ebooks. We do not sell or ship physical books.

Once your payment has been successfully confirmed, your purchased ebook will be made available for download through your account or via the delivery method specified during checkout.

Delivery Time

In most cases, ebooks are delivered instantly after successful payment confirmation.

Occasionally, delivery may take a few minutes due to payment verification, internet connectivity, or temporary system maintenance.

Download Access

Customers are responsible for downloading and safely storing their purchased ebooks. Where applicable, previously purchased ebooks may remain available through the customer’s account, subject to our licensing terms.

Failed Delivery

If you have completed payment but have not received access to your ebook within a reasonable time, please contact our support team with your order details so we can investigate and resolve the issue promptly.

Device Compatibility

Our ebooks are provided in supported digital formats. Customers are responsible for ensuring that their devices or reading applications are compatible with the ebook format before making a purchase.

Customer Responsibilities

To ensure successful delivery, customers should:

• Provide a valid email address during checkout.

• Ensure payment information is accurate.

• Maintain access to their customer account where applicable.

• Keep downloaded files secure.

Support

If you experience any delivery issues or require assistance accessing your purchased ebook, our customer support team is available to help resolve the issue as quickly as possible.